EchoWave Appliance Repair values your privacy. This privacy policy outlines how we collect, use, and share information when you visit our website or contact us for service-related inquiries. By using our website or submitting your information via our call request form, you agree to the practices described in this policy.

Information Collection

When you contact us or submit a service request form, we collect personal information such as your name, phone number, and email address. Our website may also collect non-personal browsing data through cookies or web beacons to enhance and personalize your user experience.

Use of Information

We use the information you provide to respond to your inquiries, schedule repairs, and provide customer support. We, along with our partners, may contact you via phone, email, or text for service-related purposes. Non-personal data collected is used to improve website functionality and user experience.

Information Sharing

Your personal information may be shared with our trusted partners who assist in operational and service needs. We ensure that these partners adhere to privacy and security obligations consistent with this policy. We do not sell or rent your personal information to third parties for marketing purposes.

Dispute Resolution

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of a dispute, any claims shall be limited to a maximum compensation of $100. Each party will bear their own legal fees and expenses.

Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, we cannot guarantee absolute security of your information.

Opt-Out and Contact

If you wish to opt-out of future communications or have any questions about this privacy policy, please contact us at (213) 533-2672.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the new terms.

Effective Date

This privacy policy is effective as of [insert effective date]